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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patrica Jones

Patrica Jones

November 17, 2024

5  out of  5
rating by Patrica Jones
"As soon as I walk into the office I am immediately greeted and offered help with whatever I need. My questions are answered and taken care of. Best office staff."
We responded:
"Patricia, thank you for your wonderful review! I'm happy to know that you feel welcomed and well-assisted every time you visit our office. Our team is dedicated to providing excellent service and ensuring all your questions are answered. We appreciate your kind words about our staff and look forward to continuing to assist you with your insurance needs. - Scott Neil - State Farm Insurance Agent, Orland Park, IL"
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Michael P

November 17, 2024

5  out of  5
rating by Michael P
"Scott’s office and staff are so very helpful and resourceful. Especially after our vehicle was hit while parked. They helped assist us on how to take care of everything. Thank you Scott and your staff for being the best. Michael Kustwin"
We responded:
"Thank you for your kind words, Michael! We're glad to hear that our team was able to assist you during a challenging time. Your appreciation motivates us to continue providing the best service possible. "
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Cecelia Harvey

November 16, 2024

5  out of  5
rating by Cecelia Harvey
"My experience with State Farm Home Owners Insurance has been nothing but Spectacular any questions that I've had have answered if not I was always given the best advice from my Representative and"
We responded:
"Thank you for your wonderful feedback, Cecelia! We're thrilled to hear that your experience with us has been spectacular. Our team is always here to provide assistance and support, and we appreciate your trust in us."
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Tim Mccoul

November 16, 2024

5  out of  5
rating by Tim Mccoul
"Anna and Sandra were very helpful and answered all my questions. Thanks !"
We responded:
"Thank you Tim for your 5-star rating! We appreciate your feedback."
Profile photo of Jason Matys

Jason Matys

November 16, 2024

5  out of  5
rating by Jason Matys
"Always nice and helpful."
We responded:
"Jason, thank you for your kind words! We're glad you find our team always nice and helpful. Your satisfaction is important to us, and we're here whenever you need assistance. - Scott Neil - State Farm Insurance Agent, Orland Park, IL"
Profile photo of Koh Kaspr

Koh Kaspr

November 15, 2024

5  out of  5
rating by Koh Kaspr
"Personally, I felt I could reach out and get the answers I needed. The agents are extremely helpful and knowledgeable on policies, so it always feels like I’m in the right hands."
We responded:
"Thank you for your kind words, Koh! We're glad to hear that you felt supported and informed by our agents. Your satisfaction is our priority, and we look forward to assisting you again in the future."
Profile photo of Krista Jobe

Krista Jobe

November 15, 2024

5  out of  5
rating by Krista Jobe
"Love the staff amazing people....Ally is so sweet Everyone is so knowledgeable and caring."
We responded:
"Thanks Krista!"
Profile photo of Danielle Jemison

Danielle Jemison

November 15, 2024

5  out of  5
rating by Danielle Jemison
"They have just been a Heaven Sent throughout all the years I've been with them my car was going 2 years ago but they took care of my car completely they took care of me and I also have homeowners insurance with them in the homeowners insurance and no problem helping me with all my love items it was a very bad time for me I could have lost my job behind that because of some of the products weren't mine but thanks to getting you guys are the best"
We responded:
"Thank you for your 5-star rating, Danielle! We appreciate your support and are glad to know you're satisfied with our services."
Profile photo of Tyson Hunter

Tyson Hunter

November 15, 2024

5  out of  5
rating by Tyson Hunter
"Always been very helpful and professional"
We responded:
"Thank you for your kind words, Tyson! We're glad to hear that you found our team helpful and professional. Your support means a lot to us!"
Profile photo of Mimi Jerkan

Mimi Jerkan

November 15, 2024

5  out of  5
rating by Mimi Jerkan
"I switched over to Scott Neil State Farm Insurance Agent about 4 years left them briefly for Liberty Mutual last year and went back soon thereafter and it was the best decision and I’m staying. The team there are second to none. Super knowledgeable, customer experience is A++, attention to detail and response time also A++ in addition to a 5 Star Rating. Switch over you’ve nothing to lose but likely gain some extra savings because I did! I really appreciate them as my insurance partner!!"
We responded:
"Thank you for your fantastic review, Mimi! We're thrilled to hear that you're satisfied with our services and appreciate your loyalty. Your kind words about our team mean a lot to us. We look forward to continuing to be your trusted insurance partner!"
Profile photo of Jillian Jennings

Jillian Jennings

November 15, 2024

5  out of  5
rating by Jillian Jennings
"Very professional, caring and supportive."
We responded:
"Thank you for your kind words, Jillian! We're delighted to hear that you found our team professional and supportive. Your feedback means a lot to us!"
Profile photo of Javier Mireles

Javier Mireles

November 15, 2024

5  out of  5
rating by Javier Mireles
"I had the pleasure of speaking with Sandra. She was very polite, helpful and patient with me. She was very knowledgeable on all my questions and just simply reassuring if everything. Oh, and she manages to save me money in the process which is always a Plus! Thanks Sandra."
We responded:
"Javier, thank you for your wonderful review! I'm glad Sandra could assist you so effectively and provide the reassurance you needed. It's fantastic to hear she was able to save you money as well. We appreciate your feedback and look forward to helping you with any future needs. - Scott Neil - State Farm Insurance Agent, Orland Park, IL"
Profile photo of Josie Sheehy

Josie Sheehy

November 14, 2024

5  out of  5
rating by Josie Sheehy
"Very helpful & friendly staff. Offered a great rate for auto insurance."
We responded:
"Thank you for your kind words, Josie! We’re thrilled to hear that you found our staff helpful and friendly. We appreciate your business and look forward to serving you again!"
Profile photo of Jonathan Grant

Jonathan Grant

November 14, 2024

5  out of  5
rating by Jonathan Grant
"My agent Sandra was extremely quick, clear, professional and friendly. Got a good rate and took less than a 10 minute phone call."
We responded:
"Thank you Jonathan for your 5-star rating and for sharing your positive experience with my staff! We appreciate your feedback."
Profile photo of Michael Graham

Michael Graham

November 14, 2024

5  out of  5
rating by Michael Graham
"Meagan and Anna was awesome helping us with our life insurance policy"
We responded:
"Thank you for your kind words, Michael! We're thrilled to hear that Meagan and Anna provided you with excellent assistance for your life insurance policy. Your satisfaction is our priority, and we appreciate your feedback!"
Profile photo of Kevin Perich

Kevin Perich

November 14, 2024

5  out of  5
rating by Kevin Perich
"Great service. Always come through when needed"
We responded:
"Thank you for your positive feedback, Kevin! We're thrilled to hear that you are satisfied with our service. Your support means a lot to us, and we look forward to assisting you again in the future!"
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Hannah Greathouse

November 14, 2024

5  out of  5
rating by Hannah Greathouse
"I've been with state farm for about 4 years. I have nothing but good things to say about them. They are very understand and patient with me. Thank you!"
We responded:
"Thank you for your kind words, Hannah! We’re delighted to hear about your positive experience over the past four years. Your satisfaction is our priority, and we appreciate your trust in us."
Profile photo of Doug Gainous

Doug Gainous

November 14, 2024

5  out of  5
rating by Doug Gainous
"I love working with Scott's office. The team is very responsive and so much easier to reach and work with than calling the corporate call centers. They are also proactive about looking at the bigger picture of potential needs and offering those products/services."
We responded:
"Doug, thank you for your wonderful review! I'm glad to hear that you find our team responsive and easy to work with. We strive to provide great service and look at the bigger picture for our customers' needs. Your feedback means a lot to us, and we're grateful for your business. If you ever need anything, we're here to help! - Scott Neil - State Farm Insurance Agent, Orland Park, IL"
Profile photo of Eve Gambla

Eve Gambla

November 13, 2024

5  out of  5
rating by Eve Gambla
"Quick response to emails and always helpful when I reach out. Would highly recommend!"
We responded:
"Thank you for your wonderful feedback, Eve! We're thrilled to hear that you appreciated our quick responses and helpfulness. Your recommendation means a lot to us! We look forward to serving you again in the future."
Profile photo of Elizabeth Fenderson

Elizabeth Fenderson

November 13, 2024

5  out of  5
rating by Elizabeth Fenderson
"Been with them for 10yrs haven’t experienced an issue with my policy. Always helpful and kind people from my Orland Park, IL office."
We responded:
"Thank you for your loyalty over the past 10 years, Elizabeth! We're thrilled to hear that you've consistently had a positive experience with our team in Orland Park. Your kind words about our staff are greatly appreciated. We're here to help whenever you need us!"
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morad farhan

November 13, 2024

5  out of  5
rating by morad farhan
"Mrs.Tanesha is really calm and respectful and very great in customer service skills. Plz keep her she is wonderful!!! 🥰"
We responded:
"Thanks Morad!!"
Profile photo of Matt Edwards

Matt Edwards

November 13, 2024

5  out of  5
rating by Matt Edwards
"They were able to get me great insurance at a good price. I bundled my home and auto and it ended up being cheaper than just auto at other places. Great service and great coverage."
We responded:
"Thank you for your fantastic review, Matt! We're thrilled to hear that you found great insurance at a competitive price. Our team strives to provide excellent service, and we're glad to know you benefited from bundling. If you need further assistance, feel free to reach out!"
Profile photo of Jessica Childers

Jessica Childers

November 13, 2024

5  out of  5
rating by Jessica Childers
"Great service"
We responded:
"Thank you, Jessica! We're delighted to hear that you had a great experience with our service. Your support means a lot to us!"
Profile photo of Shawn Skoczylas

Shawn Skoczylas

November 13, 2024

5  out of  5
rating by Shawn Skoczylas
"Great customer service! Always an exceptional experience when I need to contact the office."
We responded:
"Shawn, thank you for your wonderful feedback! I'm glad to know that our customer service consistently meets your expectations. If you ever need anything else, don't hesitate to contact us. - Scott Neil - State Farm Insurance Agent, Orland Park, IL"
Profile photo of Kathleen Bordelon

Kathleen Bordelon

November 12, 2024

5  out of  5
rating by Kathleen Bordelon
"Very friendly office staff. They always are quick to respond to my questions and address my needs."
We responded:
"Thank you for your kind words, Kathleen! We're thrilled to hear that our team has been friendly and responsive to your needs. Your satisfaction means a lot to us!"