Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patricia Gayden

Patricia Gayden

February 20, 2026

5  out of  5
rating by Patricia Gayden
"I wanted to express my gratitude to Chris for being helpful and kind during our conversation for quotes and life insurance. Best wishes Chris."
We responded:
"Thank you for the kind review Patricia! I’m glad Chris was helpful."
Profile photo of Deborah Deal

Deborah Deal

February 20, 2026

5  out of  5
rating by Deborah Deal
"Chris is an extremely excellent agent. He was thorough and easy to talk to. He provided me with info requested and also offered other options. It was a true blessing to interact with him. State Farm has a true Star!!!"
We responded:
"Thank you so much for the wonderful review! We’re grateful you took the time to share your experience with Chris. He’ll appreciate hearing that he was thorough, easy to talk to, and proactive in offering options beyond what you initially requested. "
Profile photo of Suhaib Jarrar

Suhaib Jarrar

February 19, 2026

5  out of  5
rating by Suhaib Jarrar
"Perfect agent smooth service easy to deal with and very kind agents specially Meagan she helped me a lot"
Profile photo of Juli Thornton

Juli Thornton

February 17, 2026

5  out of  5
rating by Juli Thornton
"Joe Sekulich was patient, knowlegable and understanding. He made the switch to State Farm easy and stressless!! Go Joe!!"
We responded:
"Thanks for the kind words Juli! I’m glad Joe took great care of you."
Profile photo of Georgia D

Georgia D

February 17, 2026

5  out of  5
rating by Georgia D
"Great job at response time to my questions"
We responded:
"Thanks for the kind words, Georgia! I’m glad my staff took great care of you. 😊"
Profile photo of Joy Drew

Joy Drew

February 16, 2026

5  out of  5
rating by Joy Drew
"I received great service. The policy was explained very well."
We responded:
"Im glad to hear this Joy! Thank you for leaving us a great review!"
Profile photo of Lance Moline

Lance Moline

February 12, 2026

5  out of  5
rating by Lance Moline
"Everybody’s been very helpful. I’ve been with Scottneil‘s office for 30 years and more. Joanne has been very helpful."
We responded:
"Thank you so much for your loyalty over the past 30+ years! We appreciate you being part of the Scott Neil family. We’re glad Joanne has been so helpful, and we’re always here whenever you need anything."
Profile photo of Michelle Collopy

Michelle Collopy

February 12, 2026

5  out of  5
rating by Michelle Collopy
"Scott Neil was great to deal with when I was shopping for quotes! He was professional, fast & delivered good rates."
We responded:
"Thank you Michelle!!"
Profile photo of Bob Cesaretti

Bob Cesaretti

February 10, 2026

5  out of  5
rating by Bob Cesaretti
"I use State Farm in Arizona, move one of my cars over to Illinois just a matter of a phone call they took care of my problem. Had a good cost. Highly recommended."
We responded:
"Bob, I’m glad this worked out! Welcome to our Illinois State Farm family 😊"
Profile photo of Douglas Wren

Douglas Wren

February 5, 2026

5  out of  5
rating by Douglas Wren
"Jo Ann was incredibly helpful and thorough throughout the entire process. She made sure my insurance was corrected properly and took the time to clearly explain my policy details. Professional, knowledgeable, and truly supportive — I really appreciate the excellent service!"
We responded:
"Thank you for such kind words Doug. I’m glad to hear that Jo Ann took great care of you. Please let me know if you need anything else."
Profile photo of Kathy DeCianni

Kathy DeCianni

February 4, 2026

5  out of  5
rating by Kathy DeCianni
"Meagan assisted me with questions about my homeowners insurance and car insurance. She was a great help, answering all of my questions. Everyone in the office was very friendly. I would highly recommend using Scott Neil’s office if you are going to do business with State Farm….Thanks again Meagan…..Bob DeCianni"
We responded:
"Thanks Kathy!! I’m glad Meagan took such great care of you. We appreciate you sharing g your experience "
Profile photo of Kara Fanelli

Kara Fanelli

February 3, 2026

5  out of  5
rating by Kara Fanelli
"We have used Scott Neil for our insurance for almost 17 years. We have home, life and auto. The office always provides great customer service! Jo Ann is wonderful! I definitely recommend them for any insurance needs!"
We responded:
"Thank you so much for your loyalty over the past 17 years — we appreciate you trusting us with your home, life, and auto insurance! You guys have always been such great clients!!! We’re glad our office has consistently delivered great customer service, and we’ll be sure to pass your kind words along to Jo Ann. Thanks again for the recommendation — we’re always here whenever you need us!
"
Profile photo of Tim Hennessy

Tim Hennessy

February 3, 2026

5  out of  5
rating by Tim Hennessy
"JoAnn provided excellent customer service and follow-ups. She answered all of my questions and I received the exact coverage I was seeking."
We responded:
"Tim, so glad to hear Jo Ann provided excellent customer service and thorough follow-ups, and that she helped you get the exact coverage you were looking for. Please let us know if you need anything else!"
Profile photo of rosiland nelson

rosiland nelson

February 2, 2026

5  out of  5
rating by rosiland nelson
"Very friendly and helpful"
We responded:
"Thank you Rosiland!"
Profile photo of Tracy Brewer

Tracy Brewer

February 2, 2026

5  out of  5
rating by Tracy Brewer
"Thank you Maegan, getting set up with a bundle deal was a breeze and a save, I was being overcharged and under covered elsewhere, thanks for the help!"
We responded:
"Glad we could get your insurance all bundled to save you money! Thanks for choosing us."
Profile photo of Virginia Jackson

Virginia Jackson

February 2, 2026

5  out of  5
rating by Virginia Jackson
"I always get good customer service from State Farm Insurance Company."
We responded:
"Thank you for your 5-star rating, Virginia! We appreciate your support and look forward to serving you again."
Profile photo of Sherrice Gibbs

Sherrice Gibbs

February 1, 2026

5  out of  5
rating by Sherrice Gibbs
"State Farm is amazing with me the have reached out to for a lot of thing checking up on me and see how I’m doing this is an amazing company I’m with"
We responded:
"Thank you Sherrice for your 5-star rating! We appreciate your feedback. "
Profile photo of Noura Ballut

Noura Ballut

January 30, 2026

5  out of  5
rating by Noura Ballut
"Jo Ann was so sweet and addressed all my concerns today and even helped me find ways to save on my plan. Thank you Jo Ann!"
We responded:
"Noura, I’m so glad Jo Ann took great care of you. Thank you for leaving us a great review! "
Profile photo of Deborah Harvey

Deborah Harvey

January 30, 2026

5  out of  5
rating by Deborah Harvey
"Joann is very sweet and helpful. I appreciate that as a customer and their will to work with you when necessary."
We responded:
"Hey Deborah,

Thanks a lot for the 5-star rating! I'm happy you had a great experience with our office. If you ever need anything else, we're here to help.

- Scott Neil "
Profile photo of Damian Grzybacz

Damian Grzybacz

January 29, 2026

5  out of  5
rating by Damian Grzybacz
"I had a positive experience working with this State Farm office, especially Jo Ann, during my refinance. She was responsive, professional, and helped ensure everything was updated correctly with my lender. She made the process smooth and easy during what could have been a stressful time. Thank you!"
We responded:
"Hi Damian, I am so happy to hear that Jo Ann took great care of you. I appreciate you sharing your experience!"
Profile photo of Theresa Sinovich

Theresa Sinovich

January 28, 2026

5  out of  5
rating by Theresa Sinovich
"Great customer service. Great response time."
We responded:
"Thanks Theresa!! "
Profile photo of Jc Lobos

Jc Lobos

January 27, 2026

5  out of  5
rating by Jc Lobos
"Great experience, great rates. Worked with Anna, she had assisted with a policy for my parents and she was my first thought to inquire about a quote. I was surprised by quote and immediately accepted the quote and Anna made the process easy and fast. She explained the policy thoroughly and made suggestions and we setup the date for State Farm to become my insurer."
We responded:
"I’m glad to hear Anna was able to help you out! Thank you for leaving a great review!"
Profile photo of Tammy Castaneda

Tammy Castaneda

January 26, 2026

5  out of  5
rating by Tammy Castaneda
"Megan was fantastic I couldn’t be happier with her service. Great personality very friendly and helped me with everything I needed. Scott’s office is one of the best!!!!"
We responded:
"We’re glad to hear Anna was able to help you save money and make your switch from Allstate smooth and stress-free. Knowing you’re happy with your new coverage means a lot. If you ever have questions or need anything in the future, we’re always here to help! "
Profile photo of Krystal Soukup

Krystal Soukup

January 25, 2026

5  out of  5
rating by Krystal Soukup
"They were extremely helpful and explained everything to me with detail! Answered my 100 questions with enthusiasm! 10/10. Jo Ann was also amazing! She helped me make changes to my account effortlessly and was very kind and helpful as well."
We responded:
"I’m glad my team took great care of you Krystal! Please let us know if you need anything else!"
Profile photo of Jennifer Mohrs

Jennifer Mohrs

January 22, 2026

5  out of  5
rating by Jennifer Mohrs
"Everyone I’ve talked to there is so nice ! Been with them for years and always had great experiences with them !"
We responded:
"Thank you so much Jennifer! "