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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Evelyn Baxter

Evelyn Baxter

August 28, 2024

5  out of  5
rating by Evelyn Baxter
"Tanesha always calls me back and is very informative."
We responded:
"Evelyn, thank you for your kind words. I'm glad to hear that Tanesha has been informative and responsive. We appreciate your feedback and look forward to continuing to assist you with your insurance needs. - Scott Neil - State Farm Insurance Agent, Orland Park, IL"
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Sharon

August 28, 2024

5  out of  5
rating by Sharon
"Tanesha took very good care of me. She answered all of my questions and took the time to explain your new billing system to me. Thank you again, Tanesha for all of your help."
We responded:
"Thank you for the kind words, Sharon! We're so thrilled to hear that Tanesha provided exceptional service. We hold our staff to a very high standard, and are pleased she took the time to explain everything. Looking forward to serving you again soon."
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Mike Carlson

August 27, 2024

5  out of  5
rating by Mike Carlson
"Great insurance and great help when I have a question"
We responded:
"Thanks for the positive review, Mike! We're glad to hear that you're happy with our insurance services and our ability to provide timely assistance. We're always here to help with any questions you may have."
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Darrin Perkins

August 26, 2024

5  out of  5
rating by Darrin Perkins
"Very easy to contact and helpful!"
We responded:
"Darrin, we're thrilled you had a 5-star experience with our team! I'm pleased to hear that you found our service top-notch. Your satisfaction is our priority, and we're grateful for your positive feedback. If you ever need assistance, feel free to reach out! - Scott Neil - State Farm Insurance Agent, Orland Park, IL "
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Michael Randle

August 26, 2024

5  out of  5
rating by Michael Randle
"Sandra was a good help"
We responded:
"Michael, thank you for your review. I'm glad Sandra could assist you effectively. If you need any further help, feel free to reach out. - Scott Neil - State Farm Insurance Agent, Orland Park, IL"
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morad farhan

August 23, 2024

5  out of  5
rating by morad farhan
"Mrs.Tanesha is really calm and respectful and very great in customer service skills. Plz keep her she is wonderful!!! 🥰"
We responded:
"Thanks Morad!!"
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Josh Buis

August 20, 2024

5  out of  5
rating by Josh Buis
"Once again, the agent’s that work here have impressed me with how great their customer service skills are!! Thanks again Anna and Tanisha, you guys rock!!"
We responded:
"Thanks for your kind words, Josh! We will certainly pass your praises on to Anna and Tanisha. We're glad to know that you're satisfied with the service you've received. We appreciate your review and your continued business!"
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Carlos Esquivel

August 20, 2024

5  out of  5
rating by Carlos Esquivel
"Great experience working with their staff"
We responded:
"Thank you for your positive feedback, Carlos! We're glad to know you had a great experience with our staff. We aim to continuously provide quality service to our clients."
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Chris Shaon

August 20, 2024

5  out of  5
rating by Chris Shaon
"Great job!"
We responded:
"Thank you for the review, Chris! We're glad to hear you found our work great. We strive to provide the best service to our customers."
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Tim Simmons

August 15, 2024

5  out of  5
rating by Tim Simmons
"Sandra was very helpful with my changing of Insurance. The prices were the best also!"
We responded:
"Thank you for the great review, Tim! We're happy to hear that Sandra could help you with your insurance change and that you found our pricing so competitive. Your satisfaction is our top priority! "
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aebork3

August 14, 2024

5  out of  5
rating by aebork3
"Been with Scott Neil for many years. State Farm has been good."
We responded:
"Thanks for being with us for so many years! I'm glad you're satisfied with State Farm. If you ever need anything, we're here for you. - Scott Neil - State Farm Insurance Agent, Orland Park, IL"
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Money Taylor

August 14, 2024

5  out of  5
rating by Money Taylor
"I have been with Scott’s State Farm for years, their customer service team is great 😊."
We responded:
"Hey Money, Thanks a bunch for your kind words! 😊 I'm so glad you're happy with our customer service team. We're always here for you! - Scott Neil - State Farm Insurance Agent, Orland Park, IL "
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dan heiser

August 14, 2024

5  out of  5
rating by dan heiser
"They really helped a lot thank you!"
We responded:
"We're glad we could be of assistance, Dan! It's great to hear you had a positive experience. Thank you for leaving a review! "
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Shirley Roskos

August 13, 2024

5  out of  5
rating by Shirley Roskos
"Have been using State Farm insurance since I was 16 years old I am 73 now our cars are homes. We have used them consistently prices. Yes have gone up and down, but very satisfied with all the interactions and today when I did purchase a car to add on Taylor I wish I could remember everyone’s names, but they were all very helpful and everything was done quickly, affordably and efficiently thank you."
We responded:
"Hey Shirley, Wow, thank you for being with us since you were 16! We're really glad to hear you're satisfied with our service over the years. It's great that Taylor and the team were able to help you quickly and efficiently with your new car. We appreciate your loyalty and look forward to continuing to serve you. If you ever need anything, just let us know! - Scott Neil - State Farm Insurance Agent, Orland Park, IL"
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Sheila Baker

August 6, 2024

5  out of  5
rating by Sheila Baker
"Took care of what I needed very friendly"
We responded:
"Hey Sheila! I'm so glad we could help you out and that you found our team friendly! If you need anything else, don't hesitate to reach out. Thanks for the awesome review! - Scott Neil - State Farm Insurance Agent, Orland Park, IL"
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destini simon

August 3, 2024

5  out of  5
rating by destini simon
"Tia's customer service was great and her response time was amazing! I was able to get a good quote and start my policy super quickly. Very happy with my experience :) EDIT: Tia is no longer at the office, so I recently ended up speaking with Tanisha. I am so happy she picked up the phone! I’m only 23 and my mother doesn’t drive, so I’m not well versed in things like auto insurance. However, she answered all of my questions so thoroughly. It felt really comforting to receive honest and helpful information. Overall, great branch!"
We responded:
"Thank you for the kind words Destini! "
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Donna Russert

July 31, 2024

5  out of  5
rating by Donna Russert
"I've been with State Farm for years. I just purchased a new car and needed to get a new insurance plan. Sandra was very helpful and friendly. Sandra even offered her services after hours. Thank you for making my experience stress free."
We responded:
"We appreciate your positive feedback, Donna! Happy to hear that Sandra assisted you well with your new insurance plan. We pride ourselves in providing a helpful and friendly service. Thank you for acknowledging our efforts and for your years of loyalty."
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Valentina Ayala

July 31, 2024

5  out of  5
rating by Valentina Ayala
"Excellent Service and absolutely amazing Team to work with, highly recommend State Farm."
We responded:
"Thank you for your kind words and high rating, Valentina! We're delighted to hear that you had such a great experience with our service and team. Your recommendation means a lot to us."
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Lisa Bew

July 31, 2024

5  out of  5
rating by Lisa Bew
"I called in because my premium went up. I spoke with Teneshia and she was very helpful. She called the corporate office and got the answer I needed. She was polite and had patience with me."
We responded:
"Thank you for your wonderful review, Lisa! We're glad that Teneshia was able to assist you effectively and provide the support you needed. We always aim to deliver the best customer service. Thank you for choosing us!"
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Donna Imbrogno

July 31, 2024

5  out of  5
rating by Donna Imbrogno
"Taylor was very thoughtful and helpful. She always called back when he said she would and sent me everything that I asked for. Very pleasant always and helpful."
We responded:
"Thank you for your kind words, Donna. We are thrilled to hear you had a positive experience with Sandra! I’m so happy that she made your experience worthwhile. We appreciate your support!"
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Randi Cilingiri

July 31, 2024

5  out of  5
rating by Randi Cilingiri
"Ana is the best agent! Highly recommended Scott Neil - State Farm office!😊"
We responded:
"Thank you Randi for your kind words about Ana and our agency. We are glad to have met your expectations. Your recommendation means a lot to us, thanks again!"
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Michael Staunton

July 31, 2024

5  out of  5
rating by Michael Staunton
"Taylor and the rest of the staff are always pleasant and helpful, ready to answer my questions or address any concerns."
We responded:
"Thank you for your positive review, Michael. We're thrilled to hear that you had a great experience with Taylor and our team. We aim to continue providing excellent service and addressing all your concerns."
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T W

July 29, 2024

5  out of  5
rating by T W
"I’ve been with this office and this car insurance for quite some time and they’re very efficient"
We responded:
"I'm so glad to hear you've been with us for a while and find our service efficient! We truly appreciate your loyalty and trust in our office. If you ever need anything, we're here to help! - Scott Neil - State Farm Insurance Agent, Orland Park, IL"
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Tammi Lumbreras

July 26, 2024

5  out of  5
rating by Tammi Lumbreras
"They are super friendly and very easy to work with!!!"
We responded:
"Thank you for your kind words, Tammi! It's great to hear that you found our team friendly and easy to work with. We look forward to our continued association. "
Profile photo of Dan Calabrese

Dan Calabrese

July 25, 2024

5  out of  5
rating by Dan Calabrese
"The State Farm agent provided me with the number to have State Farm tow my car right away and answered all my questions."
We responded:
"Thanks for the 5-star rating and positive feedback, Dan! We're thrilled we could provide prompt and professional service to you. We're here for you whenever you need us! "