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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Collopy

February 12, 2026

5  out of  5
rating by Michelle Collopy
"Scott Neil was great to deal with when I was shopping for quotes! He was professional, fast & delivered good rates."
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Bob Cesaretti

February 10, 2026

5  out of  5
rating by Bob Cesaretti
"I use State Farm in Arizona, move one of my cars over to Illinois just a matter of a phone call they took care of my problem. Had a good cost. Highly recommended."
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kim wilczak

February 9, 2026

5  out of  5
rating by kim wilczak
"I ‘ve been dealing with Scott Neil Statefarm. For multiple years and they are great Thanls for all your hard work"
We responded:
"We truly appreciate your trust and loyalty over the years. Our team works hard to be there when you need us, and it means a lot to hear that it’s made a difference. If you ever need anything—questions, updates, or help with your coverage—we’re always here for you! "
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Rachel Duck

February 8, 2026

5  out of  5
rating by Rachel Duck
"Scott my man. Thank you and your team for taking care of my family Jo Ann has been so great to us helping with some nasty claims and payment help. I was very close to dropping everything from state farm home life car out of frustration on the web of AI in dealing with my total loss. If it were not for the help of people like Jo Ann I would have and that's after decades of working with you. What kept me was our relationship and your team but not by much and it wouldn't have been you or your office fault. If you have ears that listen higher up I would urgently let them know. And for you and your team I would highly recommend preparing them to step in when AI loops are adding bad stress in an already bad situation. Keep up the good work and keep your people sharp where call centers have soft spots"
We responded:
"Rachel, thank you so much for taking the time to share this — it truly means a lot. We’re really glad Jo Ann was able to step in and help you navigate a difficult total loss claim, especially with how frustrating the automated/AI loops can be. No one should feel stuck or unheard during a stressful situation, and we’re grateful you reached out so we could support you. We also genuinely appreciate your loyalty over the decades and the honest feedback. We hear you loud and clear, and we’ll absolutely continue doing everything we can to advocate for our clients, communicate clearly, and step in quickly when the process gets overwhelming. Thank you again for your trust and recommendation — please don’t hesitate to reach out anytime you need us."
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Douglas Wren

February 5, 2026

5  out of  5
rating by Douglas Wren
"Jo Ann was incredibly helpful and thorough throughout the entire process. She made sure my insurance was corrected properly and took the time to clearly explain my policy details. Professional, knowledgeable, and truly supportive — I really appreciate the excellent service!"
We responded:
"Thank you for such kind words Doug. I’m glad to hear that Jo Ann took great care of you. Please let me know if you need anything else."
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Kathy DeCianni

February 4, 2026

5  out of  5
rating by Kathy DeCianni
"Meagan assisted me with questions about my homeowners insurance and car insurance. She was a great help, answering all of my questions. Everyone in the office was very friendly. I would highly recommend using Scott Neil’s office if you are going to do business with State Farm….Thanks again Meagan…..Bob DeCianni"
We responded:
"Thanks Kathy!! I’m glad Meagan took such great care of you. We appreciate you sharing g your experience "
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Kara Fanelli

February 3, 2026

5  out of  5
rating by Kara Fanelli
"We have used Scott Neil for our insurance for almost 17 years. We have home, life and auto. The office always provides great customer service! Jo Ann is wonderful! I definitely recommend them for any insurance needs!"
We responded:
"Thank you so much for your loyalty over the past 17 years — we appreciate you trusting us with your home, life, and auto insurance! You guys have always been such great clients!!! We’re glad our office has consistently delivered great customer service, and we’ll be sure to pass your kind words along to Jo Ann. Thanks again for the recommendation — we’re always here whenever you need us! "
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Tim Hennessy

February 3, 2026

5  out of  5
rating by Tim Hennessy
"JoAnn provided excellent customer service and follow-ups. She answered all of my questions and I received the exact coverage I was seeking."
We responded:
"Tim, so glad to hear Jo Ann provided excellent customer service and thorough follow-ups, and that she helped you get the exact coverage you were looking for. Please let us know if you need anything else!"
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rosiland nelson

February 2, 2026

5  out of  5
rating by rosiland nelson
"Very friendly and helpful"
We responded:
"Thank you Rosiland!"
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Tracy Brewer

February 2, 2026

5  out of  5
rating by Tracy Brewer
"Thank you Maegan, getting set up with a bundle deal was a breeze and a save, I was being overcharged and under covered elsewhere, thanks for the help!"
We responded:
"Glad we could get your insurance all bundled to save you money! Thanks for choosing us."
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Virginia Jackson

February 2, 2026

5  out of  5
rating by Virginia Jackson
"I always get good customer service from State Farm Insurance Company."
We responded:
"Thank you for your 5-star rating, Virginia! We appreciate your support and look forward to serving you again."
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Jane Jordan

February 1, 2026

5  out of  5
rating by Jane Jordan
"Great customer service! I would strongly recommend State Farm!"
We responded:
"Thanks for the kind words Jane 😊"
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Sherrice Gibbs

February 1, 2026

5  out of  5
rating by Sherrice Gibbs
"State Farm is amazing with me the have reached out to for a lot of thing checking up on me and see how I’m doing this is an amazing company I’m with"
We responded:
"Thank you Sherrice for your 5-star rating! We appreciate your feedback. "
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Noura Ballut

January 30, 2026

5  out of  5
rating by Noura Ballut
"Jo Ann was so sweet and addressed all my concerns today and even helped me find ways to save on my plan. Thank you Jo Ann!"
We responded:
"Noura, I’m so glad Jo Ann took great care of you. Thank you for leaving us a great review! "
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Deborah Harvey

January 30, 2026

5  out of  5
rating by Deborah Harvey
"Joann is very sweet and helpful. I appreciate that as a customer and their will to work with you when necessary."
We responded:
"Hey Deborah, Thanks a lot for the 5-star rating! I'm happy you had a great experience with our office. If you ever need anything else, we're here to help. - Scott Neil "
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Michael Billups

January 30, 2026

5  out of  5
rating by Michael Billups
"My family uses it so it has to be great my dads pretty picky."
We responded:
"Thank you for the review Michael!"
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Damian Grzybacz

January 29, 2026

5  out of  5
rating by Damian Grzybacz
"I had a positive experience working with this State Farm office, especially Jo Ann, during my refinance. She was responsive, professional, and helped ensure everything was updated correctly with my lender. She made the process smooth and easy during what could have been a stressful time. Thank you!"
We responded:
"Hi Damian, I am so happy to hear that Jo Ann took great care of you. I appreciate you sharing your experience!"
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Theresa Sinovich

January 28, 2026

5  out of  5
rating by Theresa Sinovich
"Great customer service. Great response time."
We responded:
"Thanks Theresa!! "
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B Dorg

January 27, 2026

5  out of  5
rating by B Dorg
"Pleasant, helpful, polite, and takes whatever time is necessary to assure everything is to your satisfaction. Great agent, great company!"
We responded:
"Thank you for such kinds words! Great reviews like this mean so much to me and my team!! 😊"
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Jc Lobos

January 27, 2026

5  out of  5
rating by Jc Lobos
"Great experience, great rates. Worked with Anna, she had assisted with a policy for my parents and she was my first thought to inquire about a quote. I was surprised by quote and immediately accepted the quote and Anna made the process easy and fast. She explained the policy thoroughly and made suggestions and we setup the date for State Farm to become my insurer."
We responded:
"I’m glad to hear Anna was able to help you out! Thank you for leaving a great review!"
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Tammy Castaneda

January 26, 2026

5  out of  5
rating by Tammy Castaneda
"Megan was fantastic I couldn’t be happier with her service. Great personality very friendly and helped me with everything I needed. Scott’s office is one of the best!!!!"
We responded:
"We’re glad to hear Anna was able to help you save money and make your switch from Allstate smooth and stress-free. Knowing you’re happy with your new coverage means a lot. If you ever have questions or need anything in the future, we’re always here to help! "
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Krystal Soukup

January 25, 2026

5  out of  5
rating by Krystal Soukup
"They were extremely helpful and explained everything to me with detail! Answered my 100 questions with enthusiasm! 10/10. Jo Ann was also amazing! She helped me make changes to my account effortlessly and was very kind and helpful as well."
We responded:
"I’m glad my team took great care of you Krystal! Please let us know if you need anything else!"
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Jennifer Mohrs

January 22, 2026

5  out of  5
rating by Jennifer Mohrs
"Everyone I’ve talked to there is so nice ! Been with them for years and always had great experiences with them !"
We responded:
"Thank you so much Jennifer! "
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chris spano

January 22, 2026

5  out of  5
rating by chris spano
"Suzzie Bell referred me and this place is great and everyone was really helpful for my car insurance and home insurance! Thanks State Farm"
We responded:
"Glad we could be of service and provide the best experience for you. Thank you Chris!"
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Suzzie AlexandAngel

January 22, 2026

5  out of  5
rating by Suzzie AlexandAngel
"I love State Farm so much. Anna , Chris and Joanna are so wonderful and always help me and are always so kind!!! JoAnn has known and helped my Mom and sister for years before my Mom passed. My mother and Father both loved her too!! This agency is wonderful. Everyone is so kind , supportive, helpful. Friendly and compassionate. I recently had to sign up for a hardship with Statefarm because of a few crisis I have been through last year and they helped me to sign up for a hard ship to catch up on all my bills. And I am so thankful and grateful for them approving my hardship crisis, helping me through it to sign up and all their help and kindness through the many many years being apart of State Farm!! Thank you State Farm. You all are wonderful . I will be referring some of my friends to you too . My children will have you someday too when my oldest sons will get get his first car in some years he is currently 11 about to.be 12 so he will be the very first boy in our entire family to have State Farm someday too. So yay for that !!!🙏🏼🙂 I am very thankful to you all. God Bless State Farm thank you for all that you do over the years for helping my mother and Father now in Heaven and now helping my sister and I and someday our children too. Thank you 🙏🏼 Suzzie- Jackie Marie Bell"
We responded:
"Thank you for sharing such a thoughtful experience with agency. I’m glad my team has always been helpful 😊"