State Farm® Insurance Agent Scott Neil
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Baqar Hasan
August 31, 2026
"I highly recommend Scott Neil and his team for auto insurance! They are professional, friendly, and always willing to help. They take the time to explain the coverage clearly, answer all my questions, and make the whole insurance process easy and stress-free. Their customer service is excellent, and I always feel like they truly care about their customers. I’m very happy with my experience. Thank you again"
"Thank you so much for your kind recommendation, Baqar. We’re thrilled Scott Neil and the team made the process easy and stress-free and that you felt well cared for. We appreciate your trust and will keep working to deliver excellent service. We look forward to helping you with any future needs."
Lexi
August 28, 2026
"Highly recommend speaking to Jason A. Very knowledgeable agent and helped me understand my coverage. Truly appreciate his time!"
"Thank you for the great review Lexi!"
KDP Pedroza
August 28, 2026
"Talked 2 Jason from Statefarm very nice person. He explained my life insurance policy and set up all the paperwork for me.
Thank You"
"I’m glad Sandra took good care of you and was able to help with your life insurance."
Tom Murphy
August 28, 2026
"Nothing but great things to say about this company. Jo Ann from customer service Was polite and very thorough.
I would definitely recommend them!"
"Thank you Tom! I’m glad Jo Ann took great care of you. "
Brandon Mehring
August 28, 2026
"I’ve had a great experience with State Farm, and I especially appreciate the personalized service and care I’ve received. Joann Mehring especially is so kind, helpful, knowledgeable. The team is always friendly, helpful, and willing to go the extra mile to make sure everything is taken care of. Highly recommend!"
"Thanks Brandon!"
Tasha Montgomery
August 28, 2026
"Jason was my representative and he was so knowledgeable, patient and helpful with me and very respectful."
"Thank you for your kind words, Tasha. We’re thrilled Jason provided knowledgeable, patient, and respectful service. We’ll share your praise with him and the team. We appreciate you choosing us and are here if you need anything else."
Aditya Kishore
August 27, 2026
"Very polite and quick service."
"Thank you Aditya. I appreciate your feedback!"
Tina stewart
August 26, 2026
"They are very nice. They handled me with care when I called"
"Hi Tina! Thank you for the great review. I’m glad you had a great experience with my team.
-Scott"
Mary Jenkins
August 24, 2026
"I would like to take a moment to recognize Jo-Ann for providing exceptional customer service. She was friendly, patient, professional, and extremely knowledgeable. She took the time to listen to my needs, answer all of my questions, and make sure I was taken care of.
Employees like her are truly an asset to the company. I greatly appreciate her kindness, professionalism, and dedication to providing excellent service. I would definitely recommend her to anyone looking for someone who truly cares about her customers!"
"Thanks Mary! I’m glad to hear Jo Ann took great care of you "
Lisa Protas
August 24, 2026
"I have been with State Farm for about 2 years. The customer service is superb! I had some financial trouble and Scott Neil’s team was able to work with me and keep me on track.
Anytime I call I always get anyone on staff to assist me. I am grateful to have State Farm as my Insurance for car and home."
"Hi Lisa! Thank you so much for the kind words about my team. We’re always happy to help! Thanks for your business the last couple of years 😊"
Dontell Henderson
August 24, 2026
"Had a talk with ms. Joann at State Farm who really was understanding and very professionaly"
"Thank you, Dontell, for sharing your experience. We’re glad Ms. Joann was understanding and very professional during your conversation. We appreciate your kind words and are here to help with any future needs."
Antinet Struzik
August 24, 2026
"God blessings always available when have Questions Thanks God"
"Antinet, we're grateful for your positive feedback and are pleased to assist with any questions you have! Your trust in our service means a lot, and we're here for you whenever you need assistance. - Scott Neil - State Farm Insurance Agent, Orland Park, IL"
Almita Madrid
August 20, 2026
"I am so thankful for Joanne who helped me thru a rough 2 weeks dealing with bad storms/tornadoes. There was damage to my property and Joanne was able to help me sort thru the claims process. I'm a time where I felt overwhelmed with so much, she made this post of it so much easier for me!"
"Thank you for the great review Almita!!"
judy faye
August 20, 2026
"Elizabeth is very professional and informative. She help me with questions regarding my Auto insurance."
"Thank you for the kind review, Judy Faye. We're glad Elizabeth was professional and informative and could help with your auto insurance questions. We’ll be sure to share your feedback with her. If you need anything else, we’re here to help."
Janet Lumas
August 19, 2026
"The Agent Elizabeth De Avila was amazing she helped assistant me for 2 days in a row with a matter dealing with what I thought was an insurance issue but actually with my Title Company. Thank you so much!"
"Thank you, Janet, for your kind words and for recognizing Elizabeth De Avila. We're thrilled she was able to assist you over those two days and help clarify the issue with your title company. We’ll be sure to pass along your praise to Elizabeth. If you need anything further, please let us know."
Imran Ali
August 15, 2026
"insurance companies just wants your money, not Scott Neil’s State Farm office they want to make sure you are truly good and covered the most friendly people and the Communication is excellent. I Always get calls from them checking up on me making sure everything is good like family. simply the best👏🏼👏🏼👏🏼 thank you"
"Imran, thank you so much for the kind words and five-star review. We’re honored to be the team you trust and to treat you like family. Our goal is to keep you well protected and informed, and we’re glad our communication has been helpful. Please reach out anytime; we’re always here to help. "
cindy ostling
August 15, 2026
"Nico was very knowledgeable and thorough. He was most pleasant and didn't 'push'. As I see it he is an asset for your company.
01/21/2026
I made the mistake of mailing our auto insurance payment to the corporate office. It got lost. So I took matters in hand. I called my bank, put a 'stop payment ' for that check and called my agent's office number. I explained my ordeal to Megan. She was very helpful and kind. She took my payment information and I got my insurance paid quickly. Megan also gave me great information on other products available to me. Thank you."
"Thank you for the review Cindy! I’m glad Nico was able to help out."
Malgorzata Jablonska
August 14, 2026
"Quick and painless"
"Glad to hear it’"
Michele Glosky
August 14, 2026
"Laura is amazing. She is thorough and extremely helpful."
"Thank you so much for your kind words, Michele. We're thrilled Laura was thorough and extremely helpful and we'll be sure to pass along your praise. We appreciate you taking the time to share your experience and look forward to serving you again."
Taj Sudberry
August 13, 2026
"I want to thank Laura for helping my family out today when answering questions about our auto insurance coverage."
"Thank you for your positive review, Taj! We're glad to hear that State Farm has been meeting your insurance needs and providing great customer service. Your feedback is greatly appreciated!"
Chef Bell
August 7, 2026
"I was shown extreme professionalism during our call."
"I am glad to hear this! Thank you for the kind words."
Dawn Husa
August 7, 2026
"Jason was very helpful and so was Laura"
"Thank you, Dawn. We're so glad Jason and Laura were helpful. We appreciate your five-star review and look forward to assisting you again. "
Barbara Kellogg
August 5, 2026
"Jason was very helpful and handled my situation with professional care."
"Thank you, Barbara — we appreciate you taking the time to share your experience. We're glad Jason handled your situation with professional care and that he was so helpful. We'll be sure to pass along your kind words to him. We look forward to assisting you again if the need arises."
Arianna Langton
August 3, 2026
"Great location everyone is nice and helpful"
"Thank you so much for the kind words, Arianna! We’re glad you enjoyed our location and that the team was helpful. We look forward to welcoming you back soon."
Valerie Nash
August 2, 2026
"I’ve been with Scott Neil’s office for about 7 years now and enjoy how the entire office works together for the best experience for the client. Today I had the pleasure to work with Joann and I appreciate her patience with me. Laura and Anna are extremely helpful when I need support with an issue. I’ve even been helped by Scott on occasion. Thank you for your consistent service in making my insurance needs better."
"Valerie, thank you for your continued trust over the past seven years and for sharing such a kind review. We’re glad Joann’s patience and Laura and Anna’s support have made your experience positive, and that Scott has been able to help when needed. We appreciate your feedback and look forward to continuing to support your insurance needs."