Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mike Kampert

Mike Kampert

March 24, 2025

5  out of  5
rating by Mike Kampert
"Great service. Thank you very much. Taylor."
Profile photo of klvandenberg

klvandenberg

March 24, 2025

5  out of  5
rating by klvandenberg
"Thank you so much Taylor for handling my claim through State Farm. You were so friendly and helpful, and took care of everything promptly. I certainly appreciate such great service, and thank you for being "like a good neighbor", so glad you were there !!!"
We responded:
"Thank you so much for sharing your experience with Taylor….Im glad she took great care of you! "
Profile photo of Jeff Colanto

Jeff Colanto

March 24, 2025

5  out of  5
rating by Jeff Colanto
"Called and got prompt service. Very happy."
We responded:
"Thank you Jeff! I appreciate the kind words about my team."
Profile photo of S Ludwig

S Ludwig

March 24, 2025

5  out of  5
rating by S Ludwig
"Jillian made adding to our car policy so easy."
We responded:
"I’m glad Jillian provided you great service! Thank you for sharing ☺️"
Profile photo of Jennifer Gagner

Jennifer Gagner

March 24, 2025

5  out of  5
rating by Jennifer Gagner
"I had the pleasure of speaking with Taylor she was very professional and on top of getting me the best quote possible. She is friendly outgoing and pleasant. I highly recommend speaking to Taylor."
We responded:
"Thanks so much Jennifer! Your review is greatly appreciated."
Profile photo of Alan

Alan

March 19, 2025

5  out of  5
rating by Alan
"Jillian was very easy to get a hold of and quick to resolve any issues regarding insurance policies and what we needed. Highly recommend this agency!"
We responded:
"Hi Alan! Thank you for the kind words regarding Jillian’s service. I’m glad she was able to take great care of you! Please let me know if you need anything else. Thanks, Scott "
Profile photo of Ray Caddell

Ray Caddell

March 18, 2025

5  out of  5
rating by Ray Caddell
"Great agent"
We responded:
"Thank you for the 5-star rating, Ray! I am glad you had a positive experience with our insurance services. We are here for you whenever you need assistance in the future. Scott Neil - State Farm Insurance Agent, Orland Park, IL"
Profile photo of JOE KANE

JOE KANE

March 17, 2025

5  out of  5
rating by JOE KANE
"Very friendly people make you feel at home!"
We responded:
"Thanks so much Joe! I appreciate the kind words."
Profile photo of Sam Prestinario

Sam Prestinario

March 15, 2025

5  out of  5
rating by Sam Prestinario
"Meagan was outstanding.She was courteous, professional, honest, and excellent in response time and frequency. My daughter and son-in-law have this agency for their home and auto insurance, and have had excellent service as well. I ultimately remained with my agent of 15+ years, but it was a close call, but I Will be contacting Meagan (Scott agency) again next year for a quote."
We responded:
"Sam, thank you for sharing your experience with Meagan! I’m glad she took great care of you 😊. "
Profile photo of Regina Velasco

Regina Velasco

March 14, 2025

5  out of  5
rating by Regina Velasco
"Wonderful service and reasonable rates for homeowners insurance highly recommend"
We responded:
"Thank you for the wonderful review Regina! "
Profile photo of Bichelle davis

Bichelle davis

March 14, 2025

5  out of  5
rating by Bichelle davis
"All I can say that I love State farm their prices are reasonable and it's going to go down sooner once I have my house insurance on that very good insurance company"
We responded:
"Thank you for your positive review, Bichelle! We're delighted to hear you are satisfied with our prices and services. We will continue striving to make our services even better for you. "
Profile photo of Lisa Bew

Lisa Bew

March 13, 2025

5  out of  5
rating by Lisa Bew
"I called in because my premium went up. I spoke with Teneshia and she was very helpful. She called the corporate office and got the answer I needed. She was polite and had patience with me."
We responded:
"Thank you for your wonderful review, Lisa! We're glad that Teneshia was able to assist you effectively and provide the support you needed. We always aim to deliver the best customer service. Thank you for choosing us!"
Profile photo of Krystal Soukup

Krystal Soukup

March 13, 2025

5  out of  5
rating by Krystal Soukup
"They were extremely helpful and explained everything to me with detail! Answered my 100 questions with enthusiasm!"
We responded:
"I’m glad my team took great care of you Krystal! Please let us know if you need anything else!"
Profile photo of Stephen Welsh

Stephen Welsh

March 11, 2025

5  out of  5
rating by Stephen Welsh
"We had an issue with the state of Illinois transportation department that State Farm took care of and were able to correct couple other issues in a very timely matter and also at our convenience as well and were really encouraging to help us save money, I recommended to anybody!"
We responded:
"Stephen, I appreciate you sharing your experience! I’m glad we were able to get that taken care of for you. Please let us know if you need anything else. - Scott"
Profile photo of Verrale Williams

Verrale Williams

March 10, 2025

5  out of  5
rating by Verrale Williams
"It is great place"
We responded:
"Thank you Varrale!!"
Profile photo of Megan Nolan

Megan Nolan

March 8, 2025

5  out of  5
rating by Megan Nolan
"I worked with Sandra to not only get a better rate but customer service was second to none!"
We responded:
"Thank you for your wonderful review, Megan! We’re delighted to hear that Sandra provided you with excellent service and a better rate. Your satisfaction is our priority, and we look forward to serving you again!"
Profile photo of Gail Folsom

Gail Folsom

March 8, 2025

5  out of  5
rating by Gail Folsom
"We got a great deal from State Farm insurance. The lady we talked to was super helpful and very nice ."
We responded:
"Hi Gail! Thank you so much for sharing your experience with my agency. I’m glad we were able to save you some money! - Scott "
Profile photo of Manda

Manda

March 6, 2025

5  out of  5
rating by Manda
"From quote to policy, Sandra was amazing. They were friendly, knowledgeable, and answered all my questions thoroughly. I highly recommend them to anyone looking for a customer focused insurance company."
We responded:
"Thank you Manda! I’m glad Sandra took such great care of you!!"
Profile photo of Anne Kralman

Anne Kralman

March 5, 2025

5  out of  5
rating by Anne Kralman
"Jillian was quick, easy and friendly. I appreciate her help!"
We responded:
"Anne, thank you for sharing your experience with my agency! I’m glad Jillian took wonderful care of you. Please let us know if you need anything else. - Scott"
Profile photo of a.r.c.beauty

a.r.c.beauty

March 4, 2025

5  out of  5
rating by a.r.c.beauty
"Sandra Berglund was very kind and helpful, replied quickly, answered all my questions and made the process of getting a quote less complicated."
We responded:
"Thank you so much for the wonderful review! I’m glad Sandra was helpful!"
Profile photo of Blake Mann

Blake Mann

March 4, 2025

5  out of  5
rating by Blake Mann
"Great customer service is why i switched agents to this office. Sandra was very informative and helpful."
We responded:
"Thank you for the review Blake! Welcome to our agency. "
Profile photo of Ashley Weave

Ashley Weave

March 3, 2025

5  out of  5
rating by Ashley Weave
"Every time I need assistance the staff is very helpful. I've called for many reasons and they've always been prompt. I just called to get a copy of a policy and received it within 1 minute of my call. I highly recommend this office. I've personally dealt with Anna and Sandra and they are both quick to respond and very friendly."
We responded:
"Thanks so much Ashley! I’m glad to know my team is taking great care of you 😊."
Profile photo of Janice Daily

Janice Daily

March 3, 2025

5  out of  5
rating by Janice Daily
"Sandra was very helpful. Answered all my questions and provided additional information regarding the home and car policy. Very good to work with. Very pleasant and caring on the phone"
We responded:
"Janice, I’m so glad Sandra took great care of you! I appreciate you sharing your experience with my agency 😊."
Profile photo of Shawn Clover

Shawn Clover

March 3, 2025

5  out of  5
rating by Shawn Clover
"Quick and easy!"
We responded:
"Thanks for the great review Shawn!"
Profile photo of Paula Clemens

Paula Clemens

February 28, 2025

5  out of  5
rating by Paula Clemens
"Scott Neil State Farm and staff have provided me the best service! And such nice people! I highly recommend !"
We responded:
"Paula, I am so glad to hear that you a great experience with my agency! I really appreciate the kind review. Please let us know if there is anything else that you need. Thanks!! - Scott"